Privacy Policy
Effective date: 6 April 2026
1. Introduction
This Privacy Policy explains how RoofVision collects, uses, stores, discloses, and protects personal information when you use our website, app, reports, reminders, billing features, and related services.
2. Information We Collect
We may collect information such as:
- name, email address, phone number, and business details
- account and login information
- subscription and billing information
- device, browser, and usage information
- inspection notes, photos, findings, reports, and reminders
- support and sales communication details
3. How We Collect Information
We collect information directly from you, automatically when you use RoofVision, from third-party service providers, and from authorised users who upload information into the Services.
4. Why We Collect Information
We use personal information to:
- provide and maintain the Services
- manage accounts, subscriptions, and billing
- generate reports, reminders, and workflow outputs
- respond to support and sales enquiries
- improve performance, reliability, and security
- comply with legal obligations
5. AI Features
RoofVision may use AI-assisted tools to help structure, rewrite, summarise, or present inspection content. This may involve processing notes, findings, photos, tags, reports, and similar workflow data through AI-related systems or providers.
6. Sharing Information
We may share information with service providers that help us run RoofVision, including hosting, authentication, payment, analytics, support, email, and notification providers, and where required or permitted by law.
We do not sell personal information.
7. Overseas Storage and Processing
Some service providers may store or process information outside New Zealand. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
8. Security and Retention
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
We retain information only as long as reasonably necessary for the purposes set out in this Policy, and for legal, backup, operational, and recordkeeping requirements.
9. Access and Correction
You may request access to personal information we hold about you and request correction if you believe it is inaccurate.
10. Cookies and Analytics
RoofVision may use cookies and similar technologies to keep users signed in, remember preferences, analyse traffic, improve performance, and support security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify users by website notice, in-app notice, email, or other reasonable means.
12. Contact
For privacy questions or requests, contact hello@roofvision.co.nz.