Terms & Conditions

1. Introduction

These Terms & Conditions govern your access to and use of the RoofVision website, web application, reports, reminders, billing features, and related services.

By accessing or using RoofVision, creating an account, starting a trial, or purchasing a subscription, you agree to these Terms.

2. Business Use

RoofVision is intended primarily for business and professional use by contractors, inspectors, assessors, and related users.

You are responsible for maintaining the confidentiality of your login details and for all activity carried out under your account.

3. Services

RoofVision provides digital tools for roof inspection workflows, including inspection capture, review, AI-assisted drafting, reporting, reminders, follow-up workflows, and subscription management.

We may improve, modify, suspend, or discontinue features from time to time.

4. No Professional Advice

RoofVision is a software platform only. Any AI-assisted wording, summaries, suggested findings, reminders, or generated reports are drafting and workflow tools only and must be independently checked and approved by a suitably qualified human user before reliance or distribution.

5. Customer Data

You retain ownership of the information, photos, notes, reports, and other materials you upload or submit to RoofVision.

You grant RoofVision a non-exclusive licence to host, store, process, transmit, and use that data solely to provide, secure, maintain, and improve the Services and as otherwise permitted by our Privacy Policy.

6. AI Features

AI-assisted output may be incomplete, inaccurate, or unsuitable without human review. You are solely responsible for verifying all outputs before relying on or sharing them.

7. Reminders and Notifications

Reminders, alerts, and notifications are assistance tools only. Delivery timing may be affected by browser, device, operating system, connectivity, third-party platform, or user settings. RoofVision does not guarantee that reminders or notifications will be delivered, seen, or acted on at a particular time.

8. Billing, Trials, and Subscriptions

Some features require a paid subscription. If you start a trial, your subscription may automatically convert to a paid subscription at the end of the trial period unless cancelled beforehand, where stated at checkout.

Fees are non-refundable except where required by law or expressly stated by us.

9. Acceptable Use

You must not misuse the Services, upload unlawful or malicious content, interfere with system security, or use RoofVision in a way that infringes others’ rights.

10. Intellectual Property

RoofVision and its licensors own all rights, title, and interest in the Services, software, workflows, branding, templates, and related intellectual property, excluding your customer data.

11. Availability and Liability

The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, RoofVision is not liable for indirect, consequential, or business losses, or for reliance on AI-assisted outputs, reminders, notifications, or reports without appropriate human review.

12. Consumer and Business Law

Nothing in these Terms limits any rights you may have under applicable law that cannot lawfully be excluded.

If you acquire the Services for business purposes, then to the extent permitted by law, you agree that the Consumer Guarantees Act 1993 does not apply.

13. Governing Law

These Terms are governed by the laws of New Zealand, and any disputes will be subject to the jurisdiction of the New Zealand courts.

14. Contact

For questions about these Terms, contact hello@roofvision.co.nz.